Lambert is better equipped than most to monitor such data rates. Early in the morning, Netflix performance does improve. ![]() Lambert said this problem is worst in the evening. When he fires up Netflix, however, the data rate will plunge to well below 1 megabit per second. ![]() Lambert sees excellent performance, often topping 10 megabits per second, when using video services other than Netflix. For pristine high-definition gapless streaming, a data rate of about 5 megabits per second or higher is helpful. The rates are measured in megabits per second. When Netflix is on his TV or PC, he said, data rates plunge. One Comcast subscriber, Dick Lambert of Roseville, has suffered through this issue for so long that he has spent time meticulously documenting it. The latest ranking and a ranking archive are available at /usa. In December 2012 they ranked third and fourth, and in November 2012 – the last month on record – they were second and third. In October, Verizon and Comcast ranked seventh and eighth. Netflix’s own Internet-provider speed ranking shows Comcast and Verizon FiOS at or near the bottom of the list. “While our ISP Speed Index shows that certain ISPs are delivering slower average connections during prime time, generally our members are able to stream, albeit perhaps at a lower quality and with potentially some start-up delays at the busiest times of day,” spokesman Joris Evers said.Ĭlearly, though, something is terribly wrong with Netflix for many home viewers. Netflix, for its part, acknowledges problems with its service via certain Internet providers but said the situation does not qualify as a crisis. Such rules would have been a clear impediment to throttling of, or other such meddling with, third-party services. More recently, a court struck down Federal Communications Commission “net neutrality” rules that prohibited Internet providers from favoring one service or app over another. And Comcast in 2007 was accused of blocking access to the BitTorrent file-downloading service. The potential Comcast-NBC market dominance came up as a concern during hearings in 2010 when Comcast was attempting to buy the TV network. It also has a slower service via phone-based DSL connections in some places.Ĭomcast recently entered into a corporate branding relationship with Comcast, with agreements to tout each other’s products and services.īoth offer video-on-demand service, including movie and TV-show purchases and rentals, which indirectly compete with the monthly-fee-based Netflix.Īnd Comcast’s NBC television operations compete directly with Netflix’s original content for TV-viewer eyeballs. Verizon, best known as a wireless carrier, has fiber-optic-based Internet service in some parts of the country. But “Netflix struggles to connect and more often drops to 720 or 480” - affecting picture quality. “Amazon streams perfectly in 1080p” resolution, said Domanico, who uses Netflix on his iPad Air and on his TV via an Apple TV streaming device. This problem has persisted since November, he said. ![]() Paul-based technology journalist, also sees better performance with Amazon streaming than with Netflix, which he said is plagued with a less-than-optimal video resolution and frequent pauses to reconnect with Netflix’s servers.
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